This privacy statement applies to your interactions with the Equally Well Australia website.

The National Mental Health Commission administers the Equally Well website and is committed to the protection of your privacy. The Commission collects, uses, discloses and stores your personal information in accordance with the Australian Privacy Principles set out in section 14 of the Privacy Act 1988.

Information logged

When visiting this site, a record of your visit is logged. This “clickstream data” is recorded for statistical purposes only and is used to help improve this website. The following information is supplied by your browser (eg: Internet Explorer):

  • the user’s server address
  • the user’s operating system (for example Windows, Mac OS X etc)
  • the user’s top level domain name (for example .com, .gov, .au, .uk etc)
  • the date and time of the visit to the site
  • the pages accessed and the documents downloaded
  • the previous site visited, and
  • the type of browser used.

This information is used for statistical purposes only. No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency (or government agency) exercises a legal authority to inspect Internet Service Provider (ISP) logs (eg. by warrant, subpoena or notice to produce).


Cookies are pieces of information that a website can transfer to your computer when you access information on that site. Cookies can make websites easier to use by storing information about your preferences on a particular website. This information remains on your computer after you close your browser.

Collection of personal information

When you e-mail us:

  • we will record your e-mail address
  • we will only use your e-mail address for the purpose for which you provided it
  • it will not be added to a mailing list, unless provided by you specifically for that purpose
  • we will not use your e-mail address for any other purpose
  • we will not disclose it without your consent. 

Subscription services

Other personal information is collected by us when you subscribe to any subscription service on the Equally Well website.

The contact information you provide, for example, your name and email address, will only be used for the purposes as outlined for this Service.

Additional information is collected for statistical purposes only. This information is non-mandatory and will be:

  • collected by lawful and fair means
  • used for a lawful purpose, and
  • collected with your consent.


This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks in transmitting information across the Internet. As an alternative, users are able to make comments and suggestions by writing to:

National Mental Health Commission
Post Box R1463
Royal Exchange NSW 2000

Links to other sites

This site contains links to other sites. We are not responsible for the content or the privacy practices of other websites and we encourage you to examine each website’s privacy policy.

Further Information

For further information, including on how to access your personal information or make a complaint, see the Commission’s Privacy Policy located at:

Accessibility Statement

The Equally Well Australia website has been developed in accordance with best practice and designed to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 ‘AA’ level.

Some content has been sourced from external parties (in particular downloadable PDFs), and may not conform to these guidelines. Additionally, the National Mental Health Commission holds no responsibility for externally linked content, and cannot guarantee that content outside of this site will be accessible.

The National Mental Health Commission is committed to providing accessible information and resources via the Equally Well website, so if you encounter any difficulties using this site, or would like to provide feedback, please contact us on:

Phone: (02) 8229 7550

Email: [email protected]

© Copyright 2016 National Mental Health Commission. All rights reserved.