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Let’s talk: Conversations for better health and wellbeing

Other resource Jade Ryall

 

Abstract

Author(s):

Jade Ryall

Affiliations:

Flourish Australia

Flourish Australia’s Back On Track Health (BOTH) Program focuses on health promotion and prevention embedding physical health and wellbeing conversations in everything we do.

The BOTH program supports people to learn skills to self-manage their own physical health and wellbeing; to regularly review their physical health and wellbeing; and to take action by regularly accessing primary health care services, particularly GPs, to address their health concerns. To support conversations and self-management activities, Physical Health Cards, a Physical Health Microsite and information sheets, have been co-designed with people accessing services and staff. An evaluation of the resources has shown promising results in supporting people to review their physical health and connect with a GP to address their needs.

A new recordkeeping process, focussed on physical health and wellbeing, has been developed to support people to record key activities that promote physical health, and to assist the organisation to evaluate the effectiveness of the resources and supports offered. Early data is showing promising results.

This paper will outline the resources and procedures that have been developed, including the processes used in co-design, piloting, and evaluating the new resources. It will detail the resource evaluation outcomes, including perspectives from people accessing the service and staff; and provide preliminary data about the effectiveness of the BOTH program in connecting people with primary health care services.