Frequently Asked Questions
Welcome to the FAQ section for the 2025 Conference. Here you’ll find answers to the most common questions about registration, event logistics, accommodation, and what to expect during the conference.
Free Registration
Registration
Equally Well believes everyone should have equal access to all resources to support our mental and physical health. With the incredibly generous support of our sponsors, we are able to provide free registration to the 2025 Equally Well Conference for all attendees.
To join the discussion at this years event, please ensure you register to secure your place. This is a great opportunity to expand your network, catchup with associates, learn about new research or projects and share your experience.
Location / Venue
The 2025 Equally Well National Event will be held at: Pullman Adelaide, 16 Hindmarsh Square, Adelaide SA 5000.
Information & Registration Desk
The registration desk will be located in the foyer on Level 15. As you enter the Pullman, there will be signage to direct you.
The Information and Registration desk will operate as follows:
Thursday, 20 November from 8.15am to 5.35pm
Friday, 21 November from 8.15am to 3.45pm
Parking
For secure guest parking, the Pullman offer valet parking in an undercover car park with a height restriction of 2.1 meters for $55 per 24-hours. Alternatively, prepaid self-parking is available in a nearby undercover car park with a height restriction of 1.9 meters for $35 per 24-hours with unlimited entry and exits.
There are many commercial car parks and metered parking available a short walk away.
Wilson Street Parking – Centrepoint
Entry: Cnr Rundle & Putley Streets
Open: daily from 6.30am
Website: Wilson Parking Adelaide Central
Wilson Street Parking – Bent Street
Entry: 21 Bent Steet
Open: 24/7
Website: Wilson Parking Adelaide Central
Wilson Street Parking – 131 Pirie Street
Entry: 131 Pirie Street
Open: 24/7
Website: Wilson Parking Adelaide Central
Wilson Street Parking – Stockley Alley
Entry: 11 Stockley Alley
Open: 24/7
Website: Wilson Parking Adelaide Central
For up-to-the-minute traffic information, visit Live Traffic SA and for on street parking, visit Parkopedia.
Transport
The venue is close to all forms of public transport including trains, trams, buses and the Adelaide airport.
Airport
Adelaide Airport is 8km from the Adelaide CBD and well connected by regular public bus, taxi and rideshare services.
Adelaide Airport bus services (J1 and J2 services) between the airport and the CBD. You can catch the bus from Stop 10 Adelaide Airport. It’s located on Sir Richard Williams Avenue, to the left (west) of the passenger pick-up/drop-off area as you exit the terminal on the ground floor.
Taxi ranks are located close to all terminals and the airport to the CBD is an approximate 28minute fare. You can estimate your fare or book online at 13cabs.
Adelaide Metro Bus
Adelaide Metro offers a convenient, affordable Adelaide Airport bus service.
You can catch the bus from Stop 10 Adelaide Airport. It’s located on Sir Richard Williams Avenue, to the left (west) of the passenger pick-up/drop-off area as you exit the terminal on the ground floor.
There’s a range of tickets and fares, and several easy ways to pay:
- Tap and Pay with your Visa or Mastercard on board the bus.
- Use QR code tickets on your smartphone with the free Adelaide Metro Buy & Go app.
- Buy and recharge a metroCARD at the vending machine at the Adelaide Airport bus shelter.
South Australian Seniors Card members can travel free at any time, and eligible interstate seniors can access free and/or discounted travel. Learn more about options for seniors here.
For more information, including timetables and help with journey planning:
- Visit adelaidemetro.com.au
- Call the Adelaide Metro InfoLine on 1300 311 108 (open 7am to 8pm every day)
- Visit the Adelaide Metro InfoCentre at the Adelaide Railway Station in North Terrace, Adelaide (open 7am to 8pm daily)
Trams
Tram routes around the CBD are free. The free zone is the area between the South Terrace stop, Adelaide Entertainment Centre, Festival Plaza and the Botanic Gardens.
Bus
The closest bus stop is on Grenfell Street, stop H1 North side or S1 South side.
Accommodation
The conference venue is a hotel and does have accommodation. Other 3-4 start options are listed below, these are located within walking distance of the Pullman. Equally Well provides this list of privately operated hotels for your convenience. All bookings are to be made by the traveller and it is the responsibility of the traveller to assess the hotel facilities and its suitability. All accommodation fees, and other associated costs are at the traveller’s expense.
Majestic Roof Garden Hotel
Address: 55 Frome Street, Adelaide
Phone: 08 8100 4400
Email: mrghres@majestichotels.com.au
Website: Majestic Roof Garden Hotel
Mantra Hindmarsh Square Adelaide
Address: 55/67 Hindmarsh Square, Adelaide
Phone: 08 8412 3333
Email: hindmarsh.res@mantra.com.au
Website: Mantra Hindmarsh Square Adelaide
Ibis Adelaide
Address: 122 Grenfell Street, Adelaide
Phone: 08 8159 5588
Email: H8822@accor.com
Website: ibis Adelaide – AccorHotels – ALL
Crowne Plaza Adelaide by IHG
Address: 27 Frome Street, Adelaide
Phone: 08 7077 2222
Email: rec.adlad@ihg.com
Website: Crowne Plaza Adelaide – Adelaide, Australia
How to connect to the WIFI
Pullman offers complimentary WIFI access to event guests. Access instructions will be provided to guests at the event.
Photography & Recordings
If you do not wish to be recorded or have your photo used for promotional purposes, please ensure you wear a red dot (available from the Information and Registration Desk) on a visible area of your chest.
Mobile Phones
Please ensure all mobile phones are switched to silent whilst in forum sessions.
On-site Social Worker
A support person will be available on site should you be seeking support during the event.
Emergency and General Contact
Ambulance / Police / Fire – 000
Lifeline – 13 11 14
Health Direct Australia – 1800 022 222
NURSE-ON-CALL – 1300 60 60 24
Urgent Mental Health Care Centre – 215 Grenfell Street, Adelaide – 08 8448 9100
Royal Adelaide Hospital – Port Road, Adelaide – 08 7074 0000
Pharmacies
Terry White Chemmart Rundle Mall – 08 8232 0525
151 Rundle Mall, Adelaide (next door to McDonalds)
Chemist Warehouse Adelaide – 08 8426 8432
160 Rundle Mall, Adelaide
Forum Contacts
Event Manager: Lee Cobb – 0491 638 537
Communications: Victoria Erskine – 0423 049 267
Bursaries: Skye Sharpe – 0400 381 865