This page is designed to provide information on how to submit invoices for payment by Charles Sturt University on behalf of Equally Well. This includes payment of services provided by an external company or for lived experience consultation (as per the National Mental Health Paid Participation Policy).
The information below outlines the required steps, timeframes, and responsibilities involved in submitting and receiving payments. As all payments are processed through Charles Sturt University (CSU) Finance, Equally Well is bound by the University’s finance policies. Working together to provide accurate and timely information, will ensure smooth and efficient processing of payments.
Helpful forms and resources are available below. If you have any questions or need additional assistance, please don’t hesitate to contact the Equally Well team.
Step 1
Setting up and submitting an invoice
- Complete and submit a Payment Facilitation Form to generate a purchase order number. Once submitted it can take up to 10 working days for a purchase order to be generated.
- Equally Well will email your purchase order number once it has been generated.
Step 2
Setting up and submitting an invoice
- Your Purchase Order Number must be included on your invoice.
- Complete the Invoice Submission Form to submit an invoice.
- Paid participant invoices must be submitted following each meeting. Please refer to the National Mental Health Commission Paid Participation Policy for rates etc.
- If you are NOT using an ABN, a Statement by Supplier Form must be submitted with EVERY invoice (as per ATO requirements) and MUST be dated the same date as the invoice.
Step 3
Invoice processing
- All payments are processed by Charles Sturt University (CSU) Finance as per the 30-day payment terms.
Forms and helpful resources
The forms and resources below have been provided to help set you up as a supplier, submit an invoice or travel request form, or simply provide additional information.
Should you need further assistance please email the Equally Well team.
